Lux Voyage

At Lux Voyage we specialize in luxury holidays for all budgets to a range of top worldwide destinations. Be it a tropical island resort, 5-star city break, escorted tour, villa rental, all-inclusive package or family getaway.

 

Our 5 star customer service, competitive prices and wide range of holiday types keep customers coming back.

Should you wish to visit an area we don’t currently list, send us an enquiry. We can tailor any holiday anywhere to your specifications. We also organise car hire, holiday insurance, theme-park tickets, airport hotels and parking.

 

At Lux Voyage we are committed to making your holiday dreams into reality. 

5 REASONS TO BOOK WITH

LUX VOYAGE

Lux Voyage are members of the Travel Trust Association (TTA), which exists in order to provide you with 100% financial protection. Our membership number is Q820X and this can be verified if necessary by contacting the TTA. Every penny that you pay to us is protected by the TTA and is deposited into our Trust Account. A Trust Account is a bank account designated to hold our clients’ money and means that you can book your holiday secure in the knowledge that you will be financially protected in the unlikely event of Lux Voyage becoming insolvent.

All members of the TTA have to abide by the members Code of Conduct. This is to ensure that our clients receive the best possible service

As a TTA member, should Lux Voyage financially fail or cease trading for any reason, the TTA will liaise with the suppliers on location to ensure that your travel plans can go ahead unaffected. If for any reason this is not possible, they will administer a claim for a refund of money that you have paid for your trip.

In addition to being held in trust, you also have a financial guarantee from the TTA who will guarantee the obligation up to a maximum for any one passenger of £11,000. So if you paid £2000 they guarantee that they will reimburse the loss of the £2000, if it is not available for you from the Trust Account. 

Therefore, the Trust Account plus this guarantee will ensure that all the money which you have paid is safely protected and available to reimburse you if necessary. When you make a booking, you will be supplied with a guarantee certificate (you can see the terms of this on the TTA’s website).

If Lux Voyage should become insolvent, in most instances your money will still be held within our Trust Account by the designated Trustee, and available to pay for your holiday. If because of fraud or dishonesty the money is not there, then the guarantee is available to reimburse your loss. In some cases your holiday may continue as the providers or suppliers may already have been paid. Where you have only paid a deposit and still have an outstanding balance, your trip may be unaffected and by paying the balance your holiday will continue as planned. Where possible, all attempts will be made to ensure that you can carry on with your original travel arrangements.

Where you purchase a flight (from the UK to a destination outside of the UK) together with other arrangements (such as hotel or car hire), your holiday will be protected by an ATOL licence. Lux Voyage Ltd uses The Travel Network Group’s unique ATOL Angel solution to act as principal for your holiday.

ATOL number 10300.

 

However some packages sold by Lux Voyage Ltd are put together using specialised tour operators.  Where this is the case, you will be covered under the tour operators own ATOL.  You will always be issued with an ATOL certificate and this will itemise all elements of your trip that are covered by the ATOL licence.

All our travel products are 100% financially protected, leaving you to enjoy looking forward to your holiday
GET IN TOUCH      0800 031 5176
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Copyright Lux Voyage
United Kingdom 2019
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